How Secure is your Business? 

Most organizations use different third-party security tools, they create thousands of alerts which are hard to investigate by security Teams. This leads to long times to identify and remediate Cyber-Threats. In this context SecOps came into picture that connects IT and Security to deliver faster and more efficient Security response.

What is SecOps? 

SecOps is a collaboration between IT security and IT operations to safeguard the enterprise from various cyber-attacks for the effective and efficient functioning of the business. It provides the integration of tools, procedures, and technology that help resolve security issues quickly while keeping IT operations agile and fully functioning.

ServiceNow SecOps 

ServiceNow Security Operations is a security orchestration, automation, and response (SOAR) engine built on the Now Platform. Designed to help security and IT teams respond faster and more efficiently to incidents and vulnerabilities, Security Operations uses intelligent workflows, automation, and a deep connection with Security Operations and IT to streamline response. In addition, the solution leverages the ServiceNow Configuration Management Database (CMDB) to map security incidents to business services and IT infrastructure. This mapping enables prioritization of incident queues and vulnerabilities based on business impact, ensuring your security and IT teams are focused on what is most critical to your business.

Security Incident Response 

With the Security Incident Response application, we automate alert processing. When a monitoring system sends an alert, ServiceNow automatically prioritizes it based on the type of alert. ServiceNow also automates retrieval of contextual information, attaching data from monitoring tools, public security tools, and threat feeds directly to the incident.

What is ServiceNow Security Incident Response?

https://www.servicenow.com/products/security-incident-response.html

ServiceNow Security Incident Response simplifies identification of critical incidents and provides workflow and automation tools to enhance the remediation process. Data from existing security tools or Security Information and Event Manager (SIEM) are imported via integrations to automatically create prioritized security incidents. With Security Incident Response, analysts can easily view and track response tasks that run in parallel. The system will remind assignees if their tasks aren’t completed on-time per SLA thresholds, or it can escalate tasks if necessary. SIR main goal is to manage the affected confidentiality and integrity aspects of a CI, asset or service.

Fast and effective response to security incidents 

If you use different security tools, like firewalls, end-point security products or Security Information and Event Managers (SIEMs) to collect and prioritize security incidents and are looking to integrate these tools, these together will generate far more alerts than you can handle. Unless you automate. And that’s exactly what ServiceNow does. Let us help you implement a solution that allows you to track the progress of security incidents from discovery and initial analysis to containment, eradication and recovery, all the way to post-incident review, knowledge base article creation and closure

What is Vulnerability? 

A vulnerability is a weakness in an IT system that can be exploited by an attacker to deliver a successful attack. They can occur through flaws, features or user error, and attackers will look to exploit any of them, often combining one or more, to achieve their end goal.

What is vulnerability management? 

Vulnerability management is a strategy that organizations can use to track, minimize and eliminate vulnerabilities in their systems. It involves identifying, classifying, remediating and mitigating vulnerabilities.

Why do you need a vulnerability management process? 

Vulnerabilities provide opportunities for attackers to enter your systems. Once inside, they can abuse resources, steal data or deny access to services. If you do not identify and patch vulnerabilities, you are effectively leaving the loopholes open to attackers to enter your network.

Vulnerability management process can help you ensure that vulnerabilities in your system have the shortest possible lifespan. It can also provide proof of due diligence in case your network is compromised despite your efforts.

ServiceNow Vulnerability Response

https://www.servicenow.com/products/vulnerability-response.html

ServiceNow Vulnerability Response helps organizations respond faster and more efficiently to vulnerabilities, connect security and IT teams, and provide real-time visibility. It provides a comprehensive view of all vulnerabilities affecting a given asset or service, as well as the current state of all vulnerabilities affecting the organization. When used with the CMDB, Vulnerability Response can prioritize vulnerable assets by business impact, using a calculated risk score so teams can focus on what is most critical to your organization. Vulnerability Response includes support integrations with third-party libraries like NVD to enrich the vulnerability data. Manage vulnerabilities from a single interface “The NVD is the U.S. government repository of standards based vulnerability management data represented using the Security Content Automation Protocol (SCAP).”

What is Threat Intelligence?

Threat intelligence provides business context, situational awareness and automation to the security operations process.

ServiceNow Threat Intelligence

The ServiceNow Threat Intelligence application allows you to find indicators of compromise (IoC) and enrich security incidents with threat intelligence data.

Automatically connects indicators or observed compromises with an incident

Incorporates multiple feeds, including customer custom feeds

Supports STIX language and TAXII

Seamless integration with Security Incident Response

Enriches incident record with data from third-party security tools

Threat Intelligence + Security Incident Response

For any organization mature analysis is crucial for proper prioritization of Security Incident

Threat Intel is only one part of proper Analysis of Security Incident, yet Threat Intel can speed up rapidly priorities and give an insight to what the organization is facing. Next to threat intel following should be considered during SIR prioritization:

Financial factors such as Business Impact Assessment (Confidentiality, Integrity & Availability => Service Criticality – should be part of the CMDB

After a threat is identified, you can also use information in the playbook to quarantine the threat, isolate similarly affected asserts, and remove malware. In another worlds, based on observable which Threat Intel matched to IoC you can automatically trigger runbook to contain threat.

What is Security Case Management?

Analysts can gather information related to an investigation of an ongoing threat in a structured way. Case Management replaces the spreadsheets typically used to gather such information. You can associate various artifacts to the case, including Security Incidents, Observables, Configuration Items, Users and Indicators related information for each artifact is displayed. Analysts can include or exclude information in the case until fully characterizing the threat